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Seamless Medical Concierge Services for VIP Clients – From Arrival to Recovery, 24/7. 

We personally coordinate every detail of your medical journey—appointments, diagnostics, procedures, transport, and more—to ensure a smooth, stress-free experience. 

How It Works

Consultation & Assessment

We listen to your needs, medical history and preferences.

Tailored Planning

Select your service tier; we map out providers, appointments and logistics.

Seamless Coordination

From first call to follow‑up, we oversee every detail so you can focus on your health.

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About Randa Mansour — Founder of Regal Health London

With over 12 years of experience in the medical field and deep insight into the expectations and preferences of VIP Arab clients and dignitaries, I bring a unique understanding of the needs of patients traveling to London for medical treatment. My journey began as an interpreter for VIP clients and gradually evolved into overseeing complex medical operations. Along the way, I built an extensive network of top-tier doctors and specialists, ensuring that my clients receive the highest standard of care.

I founded Regal Health London to deliver a personalized, luxury experience that eases the stress of medical travel. Whether you are a VIP client, an embassy-sponsored patient, or simply someone seeking trusted guidance, I am here to manage every detail. My commitment is to provide bespoke, one-on-one support—ensuring a seamless, discreet, and comfortable experience from start to finish.

Regal Health London

Our Services

Rapid Access Coordination

Fast-track appointments with leading specialists - often within 48-72 hours. We manage urgent referrals and seamlessly coordinate your care, minimising delay and stress.

Provider Matching

We connect you with the most appropriate specialists based on your medical needs, personal preferences, and cultural considerations-ensuring you get the right expert first time.

Concierge Support

Enjoy VIP-level service from beginning to end: 24/7 assistance, attention to detail, transport arrangements, personal reminders, translation services, and direct liaison with medical teams.

VIP Chauffeur Services

Chauffeur-driven transport for airport transfers and medical appointments, ensuring you arrive in comfort and style-with professionalism at every step.

Family & Pediatric Coordination

Personalised care planning and support for every member of the family-guaranteeing peace of mind in a private, trusted environment.

Wellness & Preventative Care

Access tailored wellness plans, comprehensive health screenings, and bespoke preventive treatments with the finest providers.

Emergency & Urgent Response

For sudden or last-minute medical needs, we mobilise rapidly to coordinate care-around the clock, and anywhere you are.

International Second Opinions

Get expert medical opinions from renowned global specialists, ensuring peace of mind and clarity before major decisions — all arranged with complete discretion and ease.

Testimonials

Saudi Arabia

Truly exceptional service. From the moment I arrived in London, everything felt perfectly arranged and cared for. Thank you from the heart.

A.H.

United Arab Emirates

An unforgettable experience. The team cares for every detail and makes your medical journey completely stress-free. Highly recommended.

M.K.

Qatar

I never once felt alone. They were with me every step of the way — with kindness, respect, and complete privacy. Thank you, Ms. Randa, for your care and professionalism.

S.R.

Kuwait

Impeccable organization and highly personalised service. Thank you for making everything smooth and comfortable.

L.F.

Bahrain

I was hesitant at first, but everything exceeded my expectations. I felt safe and genuinely cared for the whole time. Thank you, Randa, for your wonderful support.

D.N.

Cosmetic Treatments

Whether you’re looking to refresh your skin, smooth fine lines, or restore a youthful glow, we offer non-invasive and medically approved treatments tailored to your needs. Our team of skilled practitioners ensures that every procedure is done with precision, care, and a focus on natural-looking results. Because when you feel your best, it shows.

A Legacy of Care, Built on Trust

Regal Health London was founded by Randa Mansour after over a decade of experience supporting international patients in London’s private healthcare system. From humble beginnings as a medical interpreter for VIP clients to managing complex, embassy-backed treatment journeys, Randa has built a network of the UK's top consultants and clinics. Regal Health exists to make medical travel not only easier—but deeply personal, discreet, and reassuring. Every client is treated with empathy, precision, and the unwavering commitment to world-class care.

Bespoke Medical Coordination & Concierge Services

At Regal Health London, we specialise in end‑to‑end medical access services—tailored to your needs, timeline and budget. From routine referrals to complex, multi‑specialist coordination, our experienced team delivers a seamless, stress‑free journey.

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All services are delivered with strict confidentiality and white-glove care throughout.

Premier Referral Access

£500

500

For clients seeking a streamlined introduction to elite UK medical services.

Bespoke arrangement of initial consultations

Direct liaison with top-tier healthcare providers

Discreet, professional handling of all communication

Best Value

Royal Concierge Medical Experience

£2,000

2,000

Our most comprehensive package, offering a fully managed, white-glove healthcare journey.

VIP access to top-tier consultants and services

Second opinions and full multidisciplinary case reviews

Personal medical concierge available 24/7

Seamless care from arrival to follow-up

Total discretion and VIP treatment at every stage

VIP Priority Coordination

£1,000

1,000

Designed for discerning clients who value time-sensitive access and exclusive support.

Guaranteed appointment scheduling within 48–72 hours

Dedicated medical liaison from our senior coordination team

Priority access to the UK’s top consultants and clinics

Ongoing guidance and real-time updates throughout your visit

VIP Medical Referral Packages

All coordination fees are separate from Medical Concierge services (e.g. transport, translation).

  • We are not a medical provider. We coordinate care with trusted licensed professionals on your behalf. 

  • Our services are available for VIP clients of all ages and genders- women, men & children. Whether you need a simple consultation or assistance with complex treatment. We tailor everything to your individual needs.

  • Book through our online form or email, you can also contact us via WhatsApp for direct assistance. 

  • Yes, we offer a private chauffeur driven car service from airport transfers and transport to all medical appointments. 

  • No, accommodation is arranged separately. We focus on your medical journey. 

  • Absolutely, Regal Health London offers round-the-clock support for all clients, from your arrival through recovery to ensure your experience is smooth and stress free. 

  • Privacy and discretion are at the core of our services. Your information and journey details are handled with the utmost confidentiality. 

  • We currently coordinate care within the UK, Qatar, United Arab Emirates, Kuwait, Saudia Arabia, Bahrain, Oman, Libya Dubai, Bahrain, but we welcome clients from all countries

  • No. Medical providers bill you directly. Our fees cover coordination and concierge support.

Help & Support

Frequently Asked Questions

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